Terms and Conditions

General Information and Operator Details

Rooli Casino stands as a contemporary online gaming platform managed by Novatrix SRL, a company registered under number 3-102-893958 with its headquarters located in the Province of Cartago, specifically in the County of Oreamuno at Potrero Cerrado, Costa Rica. The operation runs under a legitimate license granted by the Government of the Autonomous Island of Anjouan within the Union of Comoros, bearing the identifier ALSI-202508056-FI2. This authorization guarantees that all gaming activities uphold high standards of fairness, transparency, and player safeguarding.

Everyone considering participation should thoroughly examine these Terms and Conditions prior to any interaction with the site. Simply accessing or utilizing the platform signifies complete agreement with the stated rules, along with all supplementary policies that direct its functioning.

Updates to the Terms

The managing company holds the authority to revise these Terms and Conditions at any point to accommodate new developments, legal adjustments, or service enhancements. When substantial changes occur, the operator strives to notify users through appropriate channels. Nevertheless, visitors bear the responsibility of regularly reviewing this section to remain aware of any modifications that could influence their engagement with the casino.

Eligibility and Restricted Territories

Real-money gaming remains unavailable to individuals residing in designated Restricted Countries, a list that encompasses nations such as Australia, Austria, Belarus, Comoros, Cyprus, France, Georgia, Greece, Germany, Romania, Ukraine, Iran, Myanmar, Netherlands, North Korea, Poland, Russia, Spain, the United Kingdom, and the USA, in addition to others. Residents from these areas are prohibited from depositing funds or taking part in paid games.

Access is restricted exclusively to persons who have attained at least 18 years of age, or the legal minimum required for online gambling in their specific jurisdiction. Each player must personally verify adherence to all applicable local regulations concerning age limits and gambling permissions. The casino retains the right to demand identification and age confirmation documents whenever necessary and can suspend or terminate accounts that fail to meet these criteria.

Supported Currencies and Deposit Requirements

A diverse selection of currencies supports gameplay on the platform, covering traditional fiat options like EUR, USD, AUD, CAD, NOK, NZD, RUB, and BRL, alongside numerous cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX, and FUN. To initiate play, the smallest acceptable deposit equals 20 EUR or the matching value in any permitted currency. Deposits falling short of this threshold will not be accepted or processed.

Responsibility for Fees and Taxes

Every player stays fully responsible for handling any taxes or governmental fees connected to their winnings according to the regulations in their country of residence. Should a deposit occur without subsequent betting activity followed by a withdrawal request, the casino possesses the discretion to subtract relevant transaction or processing charges from the refunded sum.

Game Rules and Player Awareness

Participants acknowledge their understanding and acceptance of the individual rules applicable to every game available through the platform. It falls upon each user to become acquainted with elements such as return-to-player rates, volatility levels, and other essential game features prior to placing any wagers.

Limitations of Liability

Online gambling naturally involves the possibility of monetary losses, and the operator accepts no accountability for such results encountered by players. Furthermore, Rooli Casino bears no responsibility for interruptions stemming from technical difficulties, including malfunctions in hardware or software, unreliable internet service, or similar external factors that might hinder site access or ongoing sessions.

Although the platform implements suitable measures to secure personal information against unauthorized intrusion, it cannot assume liability for the data management practices of external entities like game developers or affiliated partners. These third parties maintain their independent privacy statements and operational conditions.

Account Usage and Multiple Account Policy

The platform allows only a single account per individual. Any attempt to establish additional profiles under the same identity can trigger the suspension of all related accounts and the withholding of outstanding winnings. Account credentials must never be shared with third parties, particularly minors, and the site serves purely for private recreational purposes rather than commercial applications.

The use of VPNs or location-hiding technologies is explicitly banned. The casino employs monitoring systems to detect shared IP addresses among multiple accounts and maintains the prerogative to seize funds or restrict access upon identification of such patterns. These rulings remain definitive without possibility of contest.

Users commit to providing requested verification materials—including passports, residence proofs, or financial source declarations—within designated periods. Non-compliance or detection of discrepancies may cause account termination and loss of any remaining funds.

Anti-Fraud Measures

Before authorizing any withdrawal, comprehensive identity validations take place, potentially resulting in temporary holds until procedures conclude successfully. Presenting inaccurate or partial details can lead to rejected payouts, permanent account closure, and possible notifications to oversight agencies.

A robust anti-fraud framework operates across the site. Behaviors raising suspicion, such as coordinated player actions, deployment of prohibited tactics, chargeback attempts, duplicate account creation, falsified paperwork, or other deceptive practices, may prompt swift account shutdown and nullification of associated winnings. The operator exercises exclusive judgment in these scenarios and can involve appropriate authorities without advance warning.

Methods classified as advantage play—encompassing bonus abuse via stolen payment instruments, repeated registrations, or conservative betting approaches like near-complete coverage on roulette—are forbidden. In such instances, bonuses along with derived winnings stand subject to cancellation. System interference or manipulation risks escalation to legal action.

Individuals discovering software errors or security weaknesses must refrain from taking advantage and instead communicate them immediately to the support team. Neglecting this obligation could result in liability for incurred damages. For Bitcoin transfers marked as replace-by-fee (RBF), the casino may elect to terminate the account and retain winnings as a protective measure against fraudulent activity.

When cumulative wagers following a deposit remain under three times the deposited value, the platform reserves the option to impose fees on both deposits and withdrawals. Standard verification accepts documents in Latin or Cyrillic alphabets; alternative cases might necessitate video confirmation.

It should be emphasized that Rooli Casino does not operate as a banking entity. Account balances accrue no interest, and the platform offers neither currency exchange nor conversion facilities.

Deposit Procedures

Players needing clarification on available payment solutions for their region should reach out to the support team via [email protected]. Every deposit must utilize a payment instrument registered exclusively in the account holder’s name. Deposits from unrelated third parties violate policy and, if identified during security assessments, can result in seizure of winnings with return of the principal to its legitimate owner.

Withdrawal Rules and Limits

The lowest permissible withdrawal equals 20 EUR or USD, with adjusted equivalents for other currencies—for instance, 200 NOK or approximately 0.00043 BTC. Upper boundaries depend on the chosen method and appear clearly during the request process. As with deposits, withdrawals demand personally registered payment tools.

All withdrawal applications undergo potential identity scrutiny, with funds possibly retained pending successful completion. Failure to establish contact within two weeks of submission may lead to account restrictions until KYC fulfillment. Bonus-derived winnings risk complete forfeiture should required documentation remain outstanding after 40 days.

A standard weekly withdrawal ceiling of 5,000 EUR (or equivalent) applies from the date of the prior successful cashout, complemented by a monthly maximum of 20,000 EUR that renews on the first calendar day each month. Elevated thresholds may become available for dedicated or VIP members based on the casino’s evaluation. Even within permitted locations, the platform cannot assure uninterrupted success for every transaction.

Inactive Account Policy

Profiles exhibiting no activity over a continuous six-month period transition to dormant status. From that point, a minimum monthly maintenance charge of 10 EUR (or comparable amount) may be subtracted from any positive balance. Affected users receive advance notification through email, and deductions halt upon account reactivation or depletion of funds to zero.

Responsible Gaming and Addiction Prevention

As part of its dedication to responsible gaming, Rooli Casino proactively identifies warning signs of problematic gambling behavior, including prolonged sessions, unchecked high-volume deposits, or frequent requests to raise limits. When such indicators surface, the operator may elect to suspend the account and block further access to prioritize the individual’s welfare.

These protective steps contribute to fostering a secure, entertaining environment that benefits the entire community of users. All players receive encouragement to approach gambling with caution and to pursue professional assistance whenever concerns arise.